IT Infrastructure And Support Services
Sage Informatics offers the best IT Infrastructure Support Services to small, mid-size & enterprise businesses
IT Support Services Provider
Our company specializes in providing IT infrastructure and support services to businesses, ensuring their IT infrastructure’s smooth operation and maintenance, including servers, network devices, storage systems, databases, and applications. Our goal is to prevent and resolve technical issues that can disrupt business operations, achieved through proactive maintenance and monitoring of IT systems, technical support for hardware and software issues, security management, data backup and disaster recovery, and user support.
By outsourcing IT infrastructure support services, businesses can save costs for hiring and training IT staff while gaining access to specialized technical expertise. In addition, we offer data center infrastructure solutions based on cloud computing, which can help customers improve their storage and computing resource utilization. Our unified communications and Bring Your Device (BYOD) solutions also help customers enhance work efficiency and reduce operating costs, achieving operational excellence and continuously making business and service innovations.

Managed Services
We focus on managing the comprehensive range of services we offer our clients, allowing them to concentrate on their. Below is a list of the IT services we offer:
- Repair and Maintenance – We offer repair and maintenance services for
PCs, laptops, and servers
to ensure optimal performance - Software Updates – We provide software updates for all Microsoft products and antivirus software to keep our clients’ systems secure and up-to-date.
- Network Security – We monitor and ensure the security of our clients’ networks by detecting malware and securing firewalls.
- IT Infrastructure Management – Our team manages the entire IT infrastructure, including servers, switches, printers, and other components.
- Compliance Monitoring – We ensure that all software our clients use is licensed and complies with legal requirements.
IT Network and Support
- Onsite and Offsite Help: Our Onsite Support services bring our skilled technicians directly to your location. Whether it’s a hardware malfunction, software issue, or network troubleshooting, our experts will be there to resolve it swiftly and efficiently. Our Offsite Support services offer remote assistance, enabling quick and cost-effective solutions without needing a physical presence.
- Team Dispatching: We prioritize your IT requirements, offering swift, effective, customized solutions to ensure your business operates seamlessly. Experience the advantage of accessing a proficient and highly responsive team of IT experts strategically poised to handle any IT challenge within your organization.
- Wireless Networking (Remote Viewer): Our solution allows remote access and interaction with workstations, servers, and systems from any location…
- It ensures a secure and dependable connection, bridging the gap between your workforce and essential resources, irrespective of physical location.
- Infrastructure Set Up & Management: Our Infrastructure Set Up services establish the groundwork for your digital journey. Our expert team designs and implements tailored solutions, whether starting from scratch or expanding existing infrastructure, aligned with your business goals. After set up, we handle day-to-day management, optimizing performance, minimizing disruptions, and allowing you to focus on core activities.
- Consulting and Strategy planning: Our consulting team comprises experienced professionals from diverse industries, prioritizing a client-centric approach. We understand each organization’s unique challenges and aspirations, providing personalized attention that delivers tailored solutions and tangible results.
Infrastructure Management
Our IT infrastructure support services cover a range of areas, including:
- Repairs and maintenance of operational components and equipment, such as servers and cables.
- Storage management, where our team can diagnose whether your current server has enough capacity for new users or data.
- Hardware maintenance covers the repair and maintenance of the existing components in use.
- Network management, ensuring connectivity and signal quality with no delays or disruptions.
- Systems management involves purchasing, distributing, configuring, and maintaining equipment and software with enhancements and service updates. We also set up problem-handling processes and provision services and monitored IT system performance to ensure meeting objectives.
IT Audit and Security
- We assess your IT network to identify areas for improvement and implement an integrated IT network with Sage Informatics. Our services also include ensuring that your IT network is protected against potential security threats from hackers by designing and implementing disaster management and recovery plans.
- IT audit and IT security are different but related functions in information technology.
- An IT audit involves evaluating the effectiveness and efficiency of an organization’s IT systems and operations, including hardware, software, and processes. It also aims to identify risks and weaknesses in the IT infrastructure and provide recommendations for improvements in security, data integrity, and regulatory compliance.
- On the other hand, IT security focuses on protecting an organization’s IT systems and data from unauthorized access, use, disclosure, disruption, modification, or destruction…
- IT security encompasses a range of technologies, processes, and policies designed to prevent, detect, and respond to security threats and vulnerabilities. This includes firewalls, intrusion detection and prevention systems, encryption, access controls, and security awareness training.
- In summary, an IT audit evaluates the effectiveness of an organization’s IT infrastructure, while IT security aims to protect that infrastructure from security threats and vulnerabilities.
Cloud Services

Business Application
Simplify Management and lower the cost of existing business applications
Web Application
Reliable, highly scalable, low-cost website and web application hosting
Archiving
Affordable solutions for data archiving from gigabytes to petabytes
Cloud Services
Our team can handle demanding requirements for virtually any application
Data Leaks & Analytics
Comprehensive, secure, scalable, cost-effective data leaks and analytics solutions
IT Partners
Partner with us to optimize performance, performance security, scale, reliability, and cost
Data Backup
Durable, cost-effective options for backup and disaster discovery
IT Infrastructure and Support Services
Utilize our expert IT support to optimize your hardware, software, and processes, guaranteeing a seamless and efficient business operation.